{"id":8036,"date":"2018-08-22T07:33:44","date_gmt":"2018-08-22T11:33:44","guid":{"rendered":"https:\/\/www.doggroomingcourse.com\/?p=8036"},"modified":"2018-08-22T07:33:44","modified_gmt":"2018-08-22T11:33:44","slug":"your-career-as-a-dog-groomer-getting-loyal-long-term-clients","status":"publish","type":"post","link":"https:\/\/www.qcpetstudies.com\/blog\/2018\/08\/your-career-as-a-dog-groomer-getting-loyal-long-term-clients","title":{"rendered":"Your Career as a Dog Groomer: Getting Loyal, Long-term Clients"},"content":{"rendered":"[vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;2%&#8221; bottom_padding=&#8221;2%&#8221; overlay_strength=&#8221;0.3&#8243;][vc_column enable_animation=&#8221;true&#8221; animation=&#8221;fade-in&#8221; column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; width=&#8221;1\/1&#8243; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; delay=&#8221;250&#8243;][vc_column_text]Loyalty is one of the most famous traits of our beloved canine companions. But you can also inspire their human owners to become faithful clients to your business, too! If you\u2019re starting your own dog grooming business, you need to find out how to edge out the completion. It\u2019s difficult to stand out when there are dozens of groomers who have already made a name for themselves.<\/p>\n<p>The best way to ensure your business grows is to secure long-term clients. They\u2019ll give you repeat business and maybe even recommend your services to their peers if you do a great job. So how do you develop strong relationships with your grooming clients so they\u2019ll come back? Read on!<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.qcpetstudies.com\/blog\/2018\/08\/your-career-as-a-dog-groomer-getting-loyal-long-term-clients\/#Be_confident\" >Be confident<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.qcpetstudies.com\/blog\/2018\/08\/your-career-as-a-dog-groomer-getting-loyal-long-term-clients\/#Communicate\" >Communicate<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.qcpetstudies.com\/blog\/2018\/08\/your-career-as-a-dog-groomer-getting-loyal-long-term-clients\/#Incentivize\" >Incentivize<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.qcpetstudies.com\/blog\/2018\/08\/your-career-as-a-dog-groomer-getting-loyal-long-term-clients\/#Go_above_and_beyond\" >Go above and beyond<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.qcpetstudies.com\/blog\/2018\/08\/your-career-as-a-dog-groomer-getting-loyal-long-term-clients\/#Meet_other_needs\" >Meet other needs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.qcpetstudies.com\/blog\/2018\/08\/your-career-as-a-dog-groomer-getting-loyal-long-term-clients\/#Be_easily_accessible\" >Be easily accessible<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Be_confident\"><\/span>Be confident<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Confidence will work for you in spades. When you sound like you know what you\u2019re doing and show that you\u2019re in control, your clients won\u2019t believe that you\u2019re a newly-minted groomer! From your <a href=\"https:\/\/www.doggroomingcourse.com\/online-courses\/\" target=\"_blank\" rel=\"noopener\">pet grooming course<\/a>, you probably learned all about animal behavior. Confidence with a dash of warmth will gain the dogs\u2019 trust when you\u2019re doing in to groom them. The same warmth and confidence will work wonders on the owners!<\/p>\n<p>But people gain the most confidence in your abilities when they see how the dog acts around you. Dogs don\u2019t lie! They\u2019re incredibly honest and intuitive. If they were traumatized during the groom, they\u2019d show it and their owners would notice. On the other hand, if you had a great session with their pup, and their owners see how happy they are post-groom, they\u2019ll be more confident in your abilities.[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][image_with_animation image_url=&#8221;8042&#8243; alignment=&#8221;&#8221; animation=&#8221;Fade In&#8221; box_shadow=&#8221;none&#8221; max_width=&#8221;100%&#8221; delay=&#8221;250&#8243;][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;2%&#8221; bottom_padding=&#8221;2%&#8221; overlay_strength=&#8221;0.3&#8243;][vc_column enable_animation=&#8221;true&#8221; animation=&#8221;fade-in&#8221; column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; width=&#8221;1\/1&#8243; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; delay=&#8221;250&#8243;][vc_column_text]\n<h2><span class=\"ez-toc-section\" id=\"Communicate\"><\/span>Communicate<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Just like writing a cover letter for a job, you want to tailor your work to suit their needs. What exactly did they want you to do? Don\u2019t be afraid of asking questions! Their answers will inform how you do certain aspects of a groom. In the example of a <a href=\"https:\/\/www.doggroomingcourse.com\/2018\/08\/dog-grooming-course-sample-the-teddy-bear-cut\/\" target=\"_blank\" rel=\"noopener\">Teddy Bear cut<\/a>, you\u2019ll need to consider how frequently they intend to bring the dog in for grooming as well as the dog\u2019s lifestyle and habits. This information along with your expert knowledge, allows you to meet the owner&#8217;s needs and the dog\u2019s needs.<\/p>\n<p>When they come for pickup, give them a rundown of what you did and didn\u2019t do. Walking the owner through the completed groom allows them to see exactly what you did. It also gives you a chance to tell them about maintenance between visits.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Incentivize\"><\/span>Incentivize<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Whether it\u2019s a first-time customer discount or a \u201crefer your friends\u201d offer, incentives are a great way to get new clients. A 20% discount for new clients or $10 service discounts for referrals will do the trick. Those who enjoy your services and refer you have incredible power when it comes to elevating your business. Never underestimate the influence of a glowing recommendation!<\/p>\n<p>You could also personalize a promotion or offer. When you groom a dog, make note of their coat conditions or any potential concerns. You can then create a custom offer for their owners for their next visit. This is an effective way to get people to return to your salon. When it\u2019s customized, the dog owners know that you\u2019re offering advice that has their dog\u2019s wellbeing in mind.[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][image_with_animation image_url=&#8221;8041&#8243; alignment=&#8221;&#8221; animation=&#8221;Fade In&#8221; box_shadow=&#8221;none&#8221; max_width=&#8221;100%&#8221; delay=&#8221;250&#8243;][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;2%&#8221; bottom_padding=&#8221;2%&#8221; overlay_strength=&#8221;0.3&#8243;][vc_column enable_animation=&#8221;true&#8221; animation=&#8221;fade-in&#8221; column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; width=&#8221;1\/1&#8243; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; delay=&#8221;250&#8243;][vc_column_text]\n<h2><span class=\"ez-toc-section\" id=\"Go_above_and_beyond\"><\/span>Go above and beyond<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Being client-oriented means doesn\u2019t mean just checking tasks off a list. It also means going above and beyond when working with clients and their dogs. If a client brings in their dog for a basic groom and you discover fleas, don\u2019t just ignore it! Contact the owners and take care of their dog. You will rid their pet of a parasite to benefit their health, but you\u2019re also ensuring they don\u2019t spread in your work area. And since flea shampoos are notoriously drying, you\u2019ll follow with a conditioning treatment for the coat.<\/p>\n<p>Your first priority is the dog in your care. Your clients will genuinely appreciate anything you do that ensures their beloved pets are kept in good health.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Meet_other_needs\"><\/span>Meet other needs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Let\u2019s preface this section: meet their main needs first! Before you start dabbling in other aspects of the pet industry, ensure you got the grooming down pat. Ensure you address the owner\u2019s requests\u2014is it possible? Will it suit their dog\u2019s needs?<\/p>\n<p>And always pay attention to detail! That tuft near the ears may not pose a problem now, but it may trap bacteria leading to an infection later!<\/p>\n<p>Once you\u2019re confident in your abilities and know you\u2019re doing the best job you can, consider branching out. Anticipate the pets\u2019 other needs. Stock treats, accessories, outerwear, etc. for their pups. You offer convenience when you expand your operations to become a one-stop-shop. If they bring their dog in for a stylish cut and see your treats, they may purchase them since they\u2019re already here.<\/p>\n<p>This also doubles as another potential road for revenue and intra-industry relations. Build relationships with smaller businesses and feature their products while they recommend your services. It\u2019s a mutually beneficial relationship!<\/p>\n<h4>Related Article:<\/h4>\n<ul>\n<li><a href=\"https:\/\/www.doggroomingcourse.com\/2018\/04\/special-services-can-offer-professional-dog-groomer\/\" target=\"_blank\" rel=\"noopener\">Special Services You Can Offer as a Professional Dog Groomer<\/a><\/li>\n<\/ul>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][image_with_animation image_url=&#8221;8044&#8243; alignment=&#8221;&#8221; animation=&#8221;Fade In&#8221; box_shadow=&#8221;none&#8221; max_width=&#8221;100%&#8221; delay=&#8221;250&#8243;][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;2%&#8221; bottom_padding=&#8221;2%&#8221; overlay_strength=&#8221;0.3&#8243;][vc_column enable_animation=&#8221;true&#8221; animation=&#8221;fade-in&#8221; column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; width=&#8221;1\/1&#8243; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; delay=&#8221;250&#8243;][vc_column_text]\n<h2><span class=\"ez-toc-section\" id=\"Be_easily_accessible\"><\/span>Be easily accessible<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Don\u2019t shy away from answering your client\u2019s questions. Openness and honesty are great traits to have when trying to incite loyalty. Some pros think they need to keep all their grooming tricks and secrets under wraps. They believe that it\u2019s the only way to retain customers so they don\u2019t just go do it themselves! But offering home-maintenance tips is essential for maintaining the dog\u2019s health! You shouldn\u2019t stop yourself from offering this crucial information in the hopes that they\u2019ll come to you more often. They\u2019ll likely return to you <em>because<\/em> you offer expert advice even after you\u2019ve completed the groom. You\u2019ll foster trust with your client and they know that ultimately, you\u2019re thinking about the dog\u2019s best interests.[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][vc_column_text]Any other client retention tips? Share them in the comments![\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;2%&#8221; bottom_padding=&#8221;2%&#8221; overlay_strength=&#8221;0.3&#8243;][vc_column enable_animation=&#8221;true&#8221; animation=&#8221;fade-in&#8221; column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; width=&#8221;1\/1&#8243; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; delay=&#8221;250&#8243;][vc_column_text]\n<h3 align=\"center\">Another great way to grow your business is online. Here\u2019s our <a href=\"https:\/\/www.doggroomingcourse.com\/2018\/06\/the-busy-pet-groomer-guide-to-social-media-where-should-you-focus\/\" target=\"_blank\" rel=\"noopener\">busy pet groomer\u2019s guide to social media<\/a>!<\/h3>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;2%&#8221; bottom_padding=&#8221;2%&#8221; overlay_strength=&#8221;0.3&#8243;][vc_column enable_animation=&#8221;true&#8221; animation=&#8221;fade-in&#8221; column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; width=&#8221;1\/1&#8243; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; delay=&#8221;250&#8243;][recent_posts style=&#8221;default&#8221; category=&#8221;all&#8221; columns=&#8221;3&#8243; posts_per_page=&#8221;3&#8243;][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019re starting your own dog grooming business, you need to find out how to edge out the completion. The best way to ensure your career as a dog groomer thrives is to secure long-term clients. Find out how!<\/p>\n","protected":false},"author":7,"featured_media":8045,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5],"tags":[],"ppma_author":[357],"class_list":{"0":"post-8036","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-career-advice"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Your Career as a Dog Groomer: Getting Loyal, Long-term Clients - Sniffin&#039; Around<\/title>\n<meta name=\"description\" content=\"If you\u2019re starting your own dog grooming business, you need to find out how to edge out the completion. 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