{"id":7426,"date":"2018-05-30T07:56:58","date_gmt":"2018-05-30T11:56:58","guid":{"rendered":"https:\/\/www.doggroomingcourse.com\/?p=7426"},"modified":"2018-05-30T07:56:58","modified_gmt":"2018-05-30T11:56:58","slug":"how-to-deal-with-difficult-dogs-and-difficult-owners-pt-1","status":"publish","type":"post","link":"https:\/\/www.qcpetstudies.com\/blog\/2018\/05\/how-to-deal-with-difficult-dogs-and-difficult-owners-pt-1","title":{"rendered":"How to Deal with Difficult Dogs and Difficult Owners Pt. 1"},"content":{"rendered":"[vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;2%&#8221; bottom_padding=&#8221;2%&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in&#8221; delay=&#8221;250&#8243;][vc_column_text]There\u2019s no denying that dog grooming is one of the most rewarding careers out there. But, that doesn\u2019t mean it\u2019s always easy. It\u2019s not enough to simply understand animal behavior. You also have to be able to manage it, and not just for the dog!<\/p>\n<p>Working with pet owners can be just as, if not more, difficult. QC Pet Studies\u2019 key instructor, Lisa Day, has over 40 years of experience, having grown up in the industry. She is extremely accomplished\u2014earning several awards for show dog grooming! The information in this article is pulled directly from our phone interview with Lisa about her experience working with her canine and human clients.<\/p>\n<p>Keep reading for exclusive insights on how to deal with difficult dogs\u2026 and difficult owners.[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;50&#8243;][image_with_animation image_url=&#8221;7429&#8243; alignment=&#8221;&#8221; animation=&#8221;Fade In&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; max_width=&#8221;100%&#8221; delay=&#8221;250&#8243;][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;2%&#8221; bottom_padding=&#8221;2%&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in&#8221; delay=&#8221;250&#8243;][vc_column_text]\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.qcpetstudies.com\/blog\/2018\/05\/how-to-deal-with-difficult-dogs-and-difficult-owners-pt-1\/#Get_a_Mentor\" >Get a Mentor<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.qcpetstudies.com\/blog\/2018\/05\/how-to-deal-with-difficult-dogs-and-difficult-owners-pt-1\/#The_Demeanor_for_Handling_Dogs\" >The Demeanor for Handling Dogs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.qcpetstudies.com\/blog\/2018\/05\/how-to-deal-with-difficult-dogs-and-difficult-owners-pt-1\/#Talk_to_the_Dog_in_your_Head\" >Talk to the Dog in your Head<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Get_a_Mentor\"><\/span>Get a Mentor<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Having access to someone who can answer your questions is important at the beginning of your career. When it comes to understanding how to manage dog behavior, learning by observation is essential! For your first groom, you\u2019ll need an experienced groomer to watch over you.<\/p>\n<p>Grooming dogs can be dangerous if you don\u2019t know what you\u2019re doing. When scary situations occur, a mistake could mean that someone gets hurt. And usually, it\u2019s your doggie client whose safety is compromised.<\/p>\n<p>Having a mentor present is especially important when it comes to dealing with difficult dogs. You learn a lot by experience, but first, you need a competent teacher who can show you the ropes. Watching how a professional groomer handles the scenario is necessary when you\u2019re first starting out. When working with these kinds of temperaments and behaviors, you need a calm demeanor\u2014your doggie clients are incredibly intuitive! They\u2019ll sense when you\u2019re not confident.<\/p>\n<p>The learning process won\u2019t take place in a vacuum. You need the hands-on experience of working with real dogs in real life scenarios. That\u2019s why it\u2019s so important to see before you do![\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;50&#8243;][image_with_animation image_url=&#8221;7431&#8243; alignment=&#8221;&#8221; animation=&#8221;Fade In&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; max_width=&#8221;100%&#8221; delay=&#8221;250&#8243;][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;2%&#8221; bottom_padding=&#8221;2%&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in&#8221; delay=&#8221;250&#8243;][vc_column_text]\n<h2><span class=\"ez-toc-section\" id=\"The_Demeanor_for_Handling_Dogs\"><\/span>The Demeanor for Handling Dogs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>You may think that handling the dogs is the easiest part of the groom. I mean, who doesn\u2019t love to pet a dog, right? But so much can go wrong. For example, putting a muzzle on a dog that\u2019s snapping at you can feel like an impossible task. How are you supposed to get the muzzle on if you can\u2019t even get near their face? And yet, it needs to get done! Otherwise, you won\u2019t be able to safely perform the groom and you\u2019ll lose out on your income.<\/p>\n<p>A lot of the time dogs act out because they\u2019re scared. Take charge and let the dog know that everything is going to be okay. If you\u2019re not able to communicate that you\u2019re in control and that they\u2019re going to be fine, the dog likely won\u2019t cooperate. Being in constant fear that you won\u2019t be able to control their behavior in order to complete the groom will increase your chances of getting bit. Self-fulfilling prophecies are real! It\u2019s natural to be fearful in these situations. At the same time, you have to tell yourself that you can\u2019t be fearful. It sounds impossible but it\u2019s not. Being confident and in control when dealing with dogs comes with practice and from watching your experienced mentors.[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;50&#8243;][image_with_animation image_url=&#8221;7433&#8243; alignment=&#8221;&#8221; animation=&#8221;Fade In&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; max_width=&#8221;100%&#8221; delay=&#8221;250&#8243;][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;2%&#8221; bottom_padding=&#8221;2%&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in&#8221; delay=&#8221;250&#8243;][vc_column_text]\n<h2><span class=\"ez-toc-section\" id=\"Talk_to_the_Dog_in_your_Head\"><\/span>Talk to the Dog in your Head<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>This may sound foolish, but Lisa swears by it! By holding a dialogue in your head between yourself and your doggie client, your body language changes. Actions speak louder than words! By communicating confidence with your body, the dog is able to understand and respond much faster. Dogs can sense when you are uncomfortable through body language.\u00a0 Simply laying a hand on the dog and letting them know that they need to stop fighting can impart a calming effect on the entire situation. Lisa says that this even works on some of her student groomers, too. Human behavior and dog behavior aren\u2019t so different after all!<\/p>\n<p>Another thing to remember is that you don\u2019t want to constantly pause the groom. If the dog is having behavioral issues, constantly pausing will only prolong the process and make it more difficult for you to move on to other dogs. For example, if the dog is frightened by the sound of the clippers, don\u2019t turn them off. Lisa recommends leaving them on and holding them at a distance from the dog. Run a hand over the hind quarter of the dog and have this conversation in your head with the dog. You can start clipping once the dog becomes comfortable with the sound.[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;50&#8243;][vc_column_text]Have you ever worked with a difficult dog? Let us know in a comment![\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;2%&#8221; bottom_padding=&#8221;2%&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in&#8221; delay=&#8221;250&#8243;][vc_column_text]\n<h3 align=\"center\">Check out <a href=\"https:\/\/www.doggroomingcourse.com\/2018\/06\/how-to-deal-with-difficult-dogs-and-difficult-owners-pt-2\/\">Part Two<\/a> of Lisa\u2019s advice for dealing with difficult clients!<\/h3>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;2%&#8221; bottom_padding=&#8221;2%&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in&#8221; delay=&#8221;250&#8243;][recent_posts style=&#8221;default&#8221; category=&#8221;all&#8221; columns=&#8221;3&#8243; order=&#8221;DESC&#8221; orderby=&#8221;date&#8221; posts_per_page=&#8221;3&#8243;][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>You won&#8217;t always have easy-going clients &#8211; human or canine.<\/p>\n","protected":false},"author":7,"featured_media":7435,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[18],"tags":[],"ppma_author":[357],"class_list":{"0":"post-7426","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-from-the-experts"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Deal with Difficult Dogs and Difficult Owners Pt. 1 - Sniffin&#039; Around<\/title>\n<meta name=\"description\" content=\"Dog grooming is one of the most rewarding careers out there. But, that doesn\u2019t mean it\u2019s always easy. You won&#039;t always have easy-going clients - human or canine. Find out how QC Pet Studies Instructor Lisa Day deals with difficult clients!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.qcpetstudies.com\/blog\/2018\/05\/how-to-deal-with-difficult-dogs-and-difficult-owners-pt-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Deal with Difficult Dogs and Difficult Owners Pt. 1\" \/>\n<meta property=\"og:description\" content=\"Dog grooming is one of the most rewarding careers out there. But, that doesn\u2019t mean it\u2019s always easy. You won&#039;t always have easy-going clients - human or canine. 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