{"id":11696,"date":"2020-10-02T09:23:26","date_gmt":"2020-10-02T13:23:26","guid":{"rendered":"https:\/\/www.doggroomingcourse.com\/?p=11696"},"modified":"2020-10-02T09:23:26","modified_gmt":"2020-10-02T13:23:26","slug":"your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them","status":"publish","type":"post","link":"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them","title":{"rendered":"Your Dog Grooming Training: 3 Common Client Complaints (and How to Handle Them)"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]Throughout your <a href=\"\/2020\/09\/dog-grooming-training-how-to-start-your-career-on-a-budget\/\" target=\"_blank\" rel=\"noopener noreferrer\">dog grooming career<\/a>, you\u2019ll have the pleasure of working with all sorts of amazing clients. Unfortunately, you\u2019ll also come across a few who aren\u2019t completely satisfied with the job you\u2019ve done. That\u2019s just the way it goes in this kind of industry! Luckily, your dog grooming training has prepared you for this.<\/p>\n<p>While some negative feedback may be indicative of further improvements you can make as a groomer, other negative feedback will come from a place of ignorance. This isn\u2019t to say that the client themselves is ignorant. More that, they simply might not understand <em>why <\/em>you did something the way you did, due to a lack of grooming or general business knowledge.<\/p>\n<p>This is understandable. After all, they came to you because <em>you\u2019re <\/em>the expert. The thing is, in these kinds of situations, there\u2019s a right way and a (very) wrong way to handle <a href=\"\/2018\/05\/how-to-deal-with-difficult-dogs-and-difficult-owners-pt-1\/\" target=\"_blank\" rel=\"noopener noreferrer\">your client\u2019s displeasure<\/a>. Let\u2019s take a look at 3 common complaints a client may voice to you on the job, and the best way to respond to each one.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][image_with_animation image_url=&#8221;11700&#8243; alignment=&#8221;&#8221; animation=&#8221;None&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; max_width=&#8221;100%&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them\/#%E2%80%9CYou_didnt_cut_his_nails_short_enough%E2%80%9D\" >\u201cYou didn\u2019t cut his nails short enough!\u201d<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them\/#%E2%80%9CShe_bit_you_But_she_NEVER_bites%E2%80%9D\" >\u201cShe bit you? But she NEVER bites!\u201d<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them\/#_%E2%80%9CI_thought_I_told_you_to_shave_him_down_I_dont_want_to_have_to_deal_with_all_that_hair%E2%80%9D\" >\u00a0\u201cI thought I told you to shave him down. I don\u2019t want to have to deal with all that hair!\u201d<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"%E2%80%9CYou_didnt_cut_his_nails_short_enough%E2%80%9D\"><\/span>\u201cYou didn\u2019t cut his nails short enough!\u201d<span class=\"ez-toc-section-end\"><\/span><\/h2>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][vc_column_text]If you chose not to get proper dog grooming training, then yeah, this could be an error on your part. But chances are, you\u2019ve paid your dues and put in the time and effort to earn a professional certification. So, it\u2019s likelier that you chose that length for a very particular reason: to <a href=\"\/2020\/03\/how-to-prevent-these-5-dog-health-hazards-at-your-dog-grooming-business\/\" target=\"_blank\" rel=\"noopener noreferrer\">avoid cutting the quick<\/a>.<\/p>\n<p>You\u2019ll encounter a lot of clients who have never even <em>heard <\/em>of the quick, much less understand what it is. In this scenario, it may just be a matter of helping them better understand why you cut their dog\u2019s nails the way you did.[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][vc_column_text]\n<h3><strong>How Not to React<\/strong><\/h3>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][vc_column_text]\u201cI\u2019m sorry \u2013 are YOU the professional groomer? Look lady, if I knew you were going to question every little thing I did, I wouldn\u2019t have bothered booking with you. Why don\u2019t you just cut the dog\u2019s nails <em>yourself<\/em> next time?\u201d[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][vc_column_text]\n<h3><strong>How to React<\/strong><\/h3>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][vc_column_text]\u201cWhile I\u2019d love to be able to do that for you, if we go any shorter, I\u2019ll likely cut the quick in your dog\u2019s nail. The quick is a small nerve and blood vessel located at the core of the nail bed. I have to be very careful not to nick it, or it can cause your dog a fair bit of pain and start bleeding.\u00a0 I know the nails might <em>look <\/em>a bit longer than you were expecting, but I can assure you that they\u2019re at the right length for this breed.\u201d[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][image_with_animation image_url=&#8221;11701&#8243; alignment=&#8221;&#8221; animation=&#8221;None&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; max_width=&#8221;100%&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h2><span class=\"ez-toc-section\" id=\"%E2%80%9CShe_bit_you_But_she_NEVER_bites%E2%80%9D\"><\/span>\u201cShe bit you? But she NEVER bites!\u201d<span class=\"ez-toc-section-end\"><\/span><\/h2>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][vc_column_text]Just because a dog <a href=\"\/2018\/06\/how-to-deal-with-difficult-dogs-and-difficult-owners-pt-2\/\" target=\"_blank\" rel=\"noopener noreferrer\">shows aggression<\/a>, it doesn\u2019t mean they\u2019re automatically a \u2018bad dog\u2019. But your client might get a little defensive if that\u2019s what they think is being insinuated. Now, whether you choose to groom the dog <em>again<\/em> in the future is entirely your call. For your own safety, as well as the safety of the dog, you\u2019re totally allowed to decline an aggressive dog if you worry it will be a repeated problem.<\/p>\n<p>However, you also don\u2019t want your client to get the wrong impression or be misinformed. In the event that their dog\u2019s display of hostility is <em>not <\/em>a one-time offence, the client needs to understand the potential reasons behind her dog\u2019s behavior. This way, measures can be taken going forward to <a href=\"\/2020\/02\/the-occupational-health-hazards-of-being-a-dog-groomer\/\" target=\"_blank\" rel=\"noopener noreferrer\">prevent it from happening again<\/a>.[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][vc_column_text]\n<h3><strong>How Not to React<\/strong><\/h3>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][vc_column_text]\u201cOh, she didn\u2019t bite me, huh? Want to take a look at my hand and tell that to the big chunk she took out of me? If that\u2019s how you\u2019ve raised her to be around people, then clearly, <em>you\u2019re <\/em>the problem. You and your mutt can get lost and never come back!\u201d[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][vc_column_text]\n<h3><strong>How to React<\/strong><\/h3>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][vc_column_text]\u201cThe truth is, even the gentlest dog can become aggressive if they\u2019re scared or anxious. It\u2019s called \u2018fear aggression\u2019, and it\u2019s quite common in dogs of all ages. She might have been startled by something I did, or maybe she had a negative response to her new, unknown environment.<\/p>\n<p>Hopefully, the more exposure she gets to being groomed, the more comfortable she\u2019ll be during the process. Should she get scared and try to bite again, one possible option would be for her to wear a muzzle during her appointments.<\/p>\n<p>Either way, I think it would be a wonderful idea if you were in the room with her during her next assessment. That way, you can best determine whether in-salon grooms are the right fit for her.\u201d[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][image_with_animation image_url=&#8221;11702&#8243; alignment=&#8221;&#8221; animation=&#8221;None&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; max_width=&#8221;100%&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h2><span class=\"ez-toc-section\" id=\"_%E2%80%9CI_thought_I_told_you_to_shave_him_down_I_dont_want_to_have_to_deal_with_all_that_hair%E2%80%9D\"><\/span>\u00a0\u201cI thought I told you to shave him down. I don\u2019t want to have to deal with all that hair!\u201d<span class=\"ez-toc-section-end\"><\/span><\/h2>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][vc_column_text]As you learned from your dog grooming training, <a href=\"\/2017\/07\/4-ways-identify-dog-coat-types\/\" target=\"_blank\" rel=\"noopener noreferrer\">single-coated breeds<\/a> can be shaved once in a while, but they should <em>not <\/em>be shaved completely. In fact, if your client wants to rid their single-coated pooch of their hair, it\u2019s best to clip that hair instead. This way, you can take it to a short length, while still leaving enough to keep the dog safe and healthy.<\/p>\n<p>Double-coated dogs, on the other hand, should <em>never <\/em>be shaved. Period. Doing so even one single time can cause irreparable damage to the integrity of the dog\u2019s coat. Not to mention, it can also lead to <a href=\"\/2020\/06\/how-your-pet-grooming-certification-will-prepare-you-for-these-3-dog-afflictions\/\" target=\"_blank\" rel=\"noopener noreferrer\">afflictions<\/a> such as:<\/p>\n<ul>\n<li>Alopecia in the hair follicles<\/li>\n<li>Overheating, sunburn, and even skin cancer (as a result of unprotected sun exposure)<\/li>\n<\/ul>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][vc_column_text]\n<h3><strong>How Not to React<\/strong><\/h3>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][vc_column_text]\u201cYou have no clue what you\u2019re talking about. This is ridiculous! <em>Everyone <\/em>knows you shouldn\u2019t shave down a dog, <em>especially <\/em>one with a double-coat! If you want to lecture me on how to cut your dog\u2019s hair, then maybe you should take a class or two first. I\u2019m pretty sure <em>I\u2019m <\/em>the professional here.\u201d[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][vc_column_text]\n<h3><strong>How to React<\/strong><\/h3>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][vc_column_text]\u201cI definitely understand how annoying dog hair can be to clean up and maintain, but unfortunately, this is as short as I can go without putting your dog\u2019s health at risk. <a href=\"\/2017\/02\/6-tips-healthy-coat\/\" target=\"_blank\" rel=\"noopener noreferrer\">Dogs need their coats<\/a>. Their hair is actually their greatest natural defense mechanism against the external environment. Their coat protects them from the weather, while also protecting their skin.<\/p>\n<p>If your dog were to be shaved down, his coat would likely never grow back to the same way again. His skin may also be at risk of serious, harmful damage as well. At this length, the hair will be easier to maintain, and your dog will be happy and healthy.\u201d[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][image_with_animation image_url=&#8221;11703&#8243; alignment=&#8221;&#8221; animation=&#8221;None&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; max_width=&#8221;100%&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]We\u2019re willing to bet that one major thing you learned from <a href=\"\/2020\/03\/maximize-your-time-at-home-by-getting-your-dog-grooming-certification\/\" target=\"_blank\" rel=\"noopener noreferrer\">your dog grooming training<\/a> is the importance of remaining respectful towards your client. Part of being an industry expert is recognizing when a client\u2019s complaint may be stemming from a lack of knowledge about your craft. As the groomer, you can use this as a positive opportunity to teach them more about their dog\u2019s health, body, and overall safety.<\/p>\n<p>No matter what, <em>never <\/em>respond rudely. No complaint is worth damaging your business\u2019s reputation. Always maintain your composure, be professional, and treat the customer courteously. Even if they refuse to listen to what you have to say, you\u2019ll know you did everything you could to make their experience a positive one.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h3><strong>First Aid training is critical for any professional groomer. Start your dog grooming training today by <\/strong><a href=\"\/online-courses\/dog-grooming\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>enrolling in QC Pet Studies\u2019 leading online Dog Grooming Course \u2013 and we\u2019ll give you our First Aid for Groomers Course absolutely FREE!<\/strong><\/a><\/h3>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221;&#8230;<\/p>\n","protected":false},"author":15,"featured_media":11698,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5],"tags":[],"ppma_author":[349],"class_list":{"0":"post-11696","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-career-advice"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Your Dog Grooming Training: 3 Common Client Complaints (and How to Handle Them) - Sniffin&#039; Around<\/title>\n<meta name=\"description\" content=\"Sometimes, clients won&#039;t be happy with your work. Here are 3 common complaints you may hear, and how your dog grooming training has prepared you to respond.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Your Dog Grooming Training: 3 Common Client Complaints (and How to Handle Them)\" \/>\n<meta property=\"og:description\" content=\"Sometimes, clients won&#039;t be happy with your work. Here are 3 common complaints you may hear, and how your dog grooming training has prepared you to respond.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them\" \/>\n<meta property=\"og:site_name\" content=\"Sniffin&#039; Around\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/qcpetstudies\" \/>\n<meta property=\"article:published_time\" content=\"2020-10-02T13:23:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.qcpetstudies.com\/blog\/wp-content\/uploads\/2020\/10\/Copy-of-Pet-Feature-Image-Template-6.png\" \/>\n\t<meta property=\"og:image:width\" content=\"720\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Sarah Cavanagh\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@qcpetstudies\" \/>\n<meta name=\"twitter:site\" content=\"@qcpetstudies\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sarah Cavanagh\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"12 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them\"},\"author\":{\"name\":\"Sarah Cavanagh\",\"@id\":\"https:\/\/www.qcpetstudies.com\/blog\/#\/schema\/person\/c5b3d392bc55ac3d3bc1cfcaf38b99be\"},\"headline\":\"Your Dog Grooming Training: 3 Common Client Complaints (and How to Handle Them)\",\"datePublished\":\"2020-10-02T13:23:26+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them\"},\"wordCount\":2429,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.qcpetstudies.com\/blog\/wp-content\/uploads\/2020\/10\/Copy-of-Pet-Feature-Image-Template-6.png\",\"articleSection\":[\"Career Advice\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them\",\"url\":\"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them\",\"name\":\"Your Dog Grooming Training: 3 Common Client Complaints (and How to Handle Them) - Sniffin&#039; Around\",\"isPartOf\":{\"@id\":\"https:\/\/www.qcpetstudies.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.qcpetstudies.com\/blog\/wp-content\/uploads\/2020\/10\/Copy-of-Pet-Feature-Image-Template-6.png\",\"datePublished\":\"2020-10-02T13:23:26+00:00\",\"author\":{\"@id\":\"https:\/\/www.qcpetstudies.com\/blog\/#\/schema\/person\/c5b3d392bc55ac3d3bc1cfcaf38b99be\"},\"description\":\"Sometimes, clients won't be happy with your work. Here are 3 common complaints you may hear, and how your dog grooming training has prepared you to respond.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them#primaryimage\",\"url\":\"https:\/\/www.qcpetstudies.com\/blog\/wp-content\/uploads\/2020\/10\/Copy-of-Pet-Feature-Image-Template-6.png\",\"contentUrl\":\"https:\/\/www.qcpetstudies.com\/blog\/wp-content\/uploads\/2020\/10\/Copy-of-Pet-Feature-Image-Template-6.png\",\"width\":720,\"height\":720,\"caption\":\"dog groomer training on a black poodle\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.qcpetstudies.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Your Dog Grooming Training: 3 Common Client Complaints (and How to Handle Them)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.qcpetstudies.com\/blog\/#website\",\"url\":\"https:\/\/www.qcpetstudies.com\/blog\/\",\"name\":\"Sniffin' Around\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.qcpetstudies.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.qcpetstudies.com\/blog\/#\/schema\/person\/c5b3d392bc55ac3d3bc1cfcaf38b99be\",\"name\":\"Sarah Cavanagh\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.qcpetstudies.com\/blog\/#\/schema\/person\/image\/5eb72d3df1502b3bf3e01e391d654d90\",\"url\":\"https:\/\/www.qcpetstudies.com\/blog\/wp-content\/uploads\/2025\/07\/IMG_7606.jpg\",\"contentUrl\":\"https:\/\/www.qcpetstudies.com\/blog\/wp-content\/uploads\/2025\/07\/IMG_7606.jpg\",\"caption\":\"Sarah Cavanagh\"},\"description\":\"Sarah Cavanagh is a seasoned writer with more than 20 years of experience and a background in English Literature. She has been part of the QC team since 2019, where she manages social media and crafts blog content across multiple schools. When she\u2019s not working, you can find her writing her debut horror\/romance novel, Hollowed Ground.\",\"url\":\"https:\/\/www.qcpetstudies.com\/blog\/author\/sarah-cavanagh\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Your Dog Grooming Training: 3 Common Client Complaints (and How to Handle Them) - Sniffin&#039; Around","description":"Sometimes, clients won't be happy with your work. Here are 3 common complaints you may hear, and how your dog grooming training has prepared you to respond.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them","og_locale":"en_US","og_type":"article","og_title":"Your Dog Grooming Training: 3 Common Client Complaints (and How to Handle Them)","og_description":"Sometimes, clients won't be happy with your work. Here are 3 common complaints you may hear, and how your dog grooming training has prepared you to respond.","og_url":"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them","og_site_name":"Sniffin&#039; Around","article_publisher":"https:\/\/www.facebook.com\/qcpetstudies","article_published_time":"2020-10-02T13:23:26+00:00","og_image":[{"width":720,"height":720,"url":"https:\/\/www.qcpetstudies.com\/blog\/wp-content\/uploads\/2020\/10\/Copy-of-Pet-Feature-Image-Template-6.png","type":"image\/png"}],"author":"Sarah Cavanagh","twitter_card":"summary_large_image","twitter_creator":"@qcpetstudies","twitter_site":"@qcpetstudies","twitter_misc":{"Written by":"Sarah Cavanagh","Est. reading time":"12 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them#article","isPartOf":{"@id":"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them"},"author":{"name":"Sarah Cavanagh","@id":"https:\/\/www.qcpetstudies.com\/blog\/#\/schema\/person\/c5b3d392bc55ac3d3bc1cfcaf38b99be"},"headline":"Your Dog Grooming Training: 3 Common Client Complaints (and How to Handle Them)","datePublished":"2020-10-02T13:23:26+00:00","mainEntityOfPage":{"@id":"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them"},"wordCount":2429,"commentCount":0,"image":{"@id":"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them#primaryimage"},"thumbnailUrl":"https:\/\/www.qcpetstudies.com\/blog\/wp-content\/uploads\/2020\/10\/Copy-of-Pet-Feature-Image-Template-6.png","articleSection":["Career Advice"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them","url":"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them","name":"Your Dog Grooming Training: 3 Common Client Complaints (and How to Handle Them) - Sniffin&#039; Around","isPartOf":{"@id":"https:\/\/www.qcpetstudies.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them#primaryimage"},"image":{"@id":"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them#primaryimage"},"thumbnailUrl":"https:\/\/www.qcpetstudies.com\/blog\/wp-content\/uploads\/2020\/10\/Copy-of-Pet-Feature-Image-Template-6.png","datePublished":"2020-10-02T13:23:26+00:00","author":{"@id":"https:\/\/www.qcpetstudies.com\/blog\/#\/schema\/person\/c5b3d392bc55ac3d3bc1cfcaf38b99be"},"description":"Sometimes, clients won't be happy with your work. Here are 3 common complaints you may hear, and how your dog grooming training has prepared you to respond.","breadcrumb":{"@id":"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them#primaryimage","url":"https:\/\/www.qcpetstudies.com\/blog\/wp-content\/uploads\/2020\/10\/Copy-of-Pet-Feature-Image-Template-6.png","contentUrl":"https:\/\/www.qcpetstudies.com\/blog\/wp-content\/uploads\/2020\/10\/Copy-of-Pet-Feature-Image-Template-6.png","width":720,"height":720,"caption":"dog groomer training on a black poodle"},{"@type":"BreadcrumbList","@id":"https:\/\/www.qcpetstudies.com\/blog\/2020\/10\/your-dog-grooming-training-3-common-client-complaints-and-how-to-handle-them#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.qcpetstudies.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Your Dog Grooming Training: 3 Common Client Complaints (and How to Handle Them)"}]},{"@type":"WebSite","@id":"https:\/\/www.qcpetstudies.com\/blog\/#website","url":"https:\/\/www.qcpetstudies.com\/blog\/","name":"Sniffin' Around","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.qcpetstudies.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.qcpetstudies.com\/blog\/#\/schema\/person\/c5b3d392bc55ac3d3bc1cfcaf38b99be","name":"Sarah Cavanagh","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.qcpetstudies.com\/blog\/#\/schema\/person\/image\/5eb72d3df1502b3bf3e01e391d654d90","url":"https:\/\/www.qcpetstudies.com\/blog\/wp-content\/uploads\/2025\/07\/IMG_7606.jpg","contentUrl":"https:\/\/www.qcpetstudies.com\/blog\/wp-content\/uploads\/2025\/07\/IMG_7606.jpg","caption":"Sarah Cavanagh"},"description":"Sarah Cavanagh is a seasoned writer with more than 20 years of experience and a background in English Literature. She has been part of the QC team since 2019, where she manages social media and crafts blog content across multiple schools. When she\u2019s not working, you can find her writing her debut horror\/romance novel, Hollowed Ground.","url":"https:\/\/www.qcpetstudies.com\/blog\/author\/sarah-cavanagh"}]}},"authors":[{"term_id":349,"user_id":15,"is_guest":0,"slug":"sarah-cavanagh","display_name":"Sarah Cavanagh","avatar_url":{"url":"https:\/\/www.qcpetstudies.com\/blog\/wp-content\/uploads\/2025\/07\/IMG_7606.jpg","url2x":"https:\/\/www.qcpetstudies.com\/blog\/wp-content\/uploads\/2025\/07\/IMG_7606.jpg"},"author_category":"1","first_name":"Sarah","last_name":"Cavanagh","user_url":"","job_title":"","description":"<i data-stringify-type=\"italic\">Sarah Cavanagh is a seasoned writer with more than 20 years of experience and a background in English Literature. She has been part of the QC team since 2019, where she manages social media and crafts blog content across multiple schools. When she\u2019s not working, you can find her writing her debut horror\/romance novel, Hollowed Ground.<\/i>"}],"_links":{"self":[{"href":"https:\/\/www.qcpetstudies.com\/blog\/wp-json\/wp\/v2\/posts\/11696","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qcpetstudies.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.qcpetstudies.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.qcpetstudies.com\/blog\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qcpetstudies.com\/blog\/wp-json\/wp\/v2\/comments?post=11696"}],"version-history":[{"count":0,"href":"https:\/\/www.qcpetstudies.com\/blog\/wp-json\/wp\/v2\/posts\/11696\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.qcpetstudies.com\/blog\/wp-json\/wp\/v2\/media\/11698"}],"wp:attachment":[{"href":"https:\/\/www.qcpetstudies.com\/blog\/wp-json\/wp\/v2\/media?parent=11696"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.qcpetstudies.com\/blog\/wp-json\/wp\/v2\/categories?post=11696"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.qcpetstudies.com\/blog\/wp-json\/wp\/v2\/tags?post=11696"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.qcpetstudies.com\/blog\/wp-json\/wp\/v2\/ppma_author?post=11696"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}